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The Leeroy Jenkins Parable:
How Not To Implement An Internet Marketing Strategy
by Todd Mintz
A co-worker of mine is a huge fan of the World
of Warcraft (WoW) online role-playing game. While sharing with me
some hilarious non-family-safe audio about a WoW leader losing his
cool over 50 dkp (dragon kill points), he remarked that this clip was
the funniest thing about WoW since the video of the now
"legendary" player Leeroy
Jenkins, which I then viewed for the first time. After laughing
myself silly, I came to the realization that Leeroy faced and reacted
to a situation analogous to what many businesses face when they decide
to market their products and services on the Internet for the first
time.
The video shows a group of upper level WoW
players plotting their battle strategy against a particularly tough
group of creatures. Leeroy is away from his computer, not
participating in the discussion. All of a sudden, he jumps back into
the game. Ignoring all the tactical planning taking place, he screams
"LEEROOOOOOOY JEEENKIIIIIINSSS!!!", and charges solo into
the dungeon to the absolute disbelief of the other group members. The
rest of the group decides to follow Leeroy, but without the benefit of
any tactical planning, everyone gets slaughtered.
Starting an Internet marketing campaign, like
fighting high-level, cyberspace monsters, is a huge complex
undertaking. In order to make the effort a success, many people who
perform different functions must be strategically aligned. Some of the
disciplines required include web design, database development,
copywriting, search engine optimization, pay-per-click campaign
management, email marketing, and CRM management, along with various
sales, marketing and administrative efforts that occur offline to
support the online venture.
Unfortunately, some people feel that they can
skip some or all of the preliminary steps. They may feel that if they
get top search engine optimization results, they don't need to upgrade
their website, develop compelling offers or create lead capture
mechanisms. Or, they believe that 6,000 words of invisible text on
their home page will trick Google into ranking their website first.
When faced with the challenge of making sales online, some
professionals, impeccably careful and conservative in all other
aspects of their business dealings, act rashly and recklessly,
forgetting that the same traits that made them successful in other
aspects of their business apply to internet marketing.
Your team may not have all the in-house
resources to "slay the monsters"...however, you need not go
into battle unprepared. In this age of outsourcing, it is easy to
purchase the expertise that is missing from your campaign effort. If
your company possesses some of the core competencies of internet
marketing but is too busy to focus its energy on the campaign, you
might consider outsourcing the whole effort. Hire professionals to
fight the battles for you...your company stills reaps all the spoils.
Some businesses that want to start marketing online but don't have the
bandwidth to spend on a campaign opt for an expedient solution over a
meticulously planned one...and most of them end up as monster bait.
If your business can formulate and execute a
carefully designed Internet marketing strategy, your business will
reap the benefits. On the other hand, if you think you can skip the
planning and go right into battle, you'll likely suffer Leeroy´s
fate.
About the Author
About Cube Management
Cube Management provides sales acceleration services to emerging
growth and mid-market companies in the technology, manufacturing,
healthcare and business service sectors. The experts at Cube
Management work across the entire spectrum of marketing,
sales and business development to provide customized solutions
that drive revenue and profit
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